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We provide accommodation and wrap-around support for patients, carers and relatives when they or a loved one are receiving treatment at a local medical facility or Hospital. We offer a home-away-from-home, providing practical, financial and emotional help to make what can be a very challenging time that little bit easier. Our aim is to support our guests as much as we can so that they can focus their time and energy on getting better themselves or supporting their loved ones in Hospital.
Recognising the unpredictability of health-related stays, we address our guests' needs with flexibility and understanding, developing our support services to meet the changing and individual needs of our guests.
This includes prioritising flexibility in our booking procedures, accommodating changes or anticipating the need for extended stays, helping to provide stability for our families during uncertain times. All of our additional support services are created to help alleviate the worries and stresses faced when staying away from home, from simple aspects such as parking, transport, and laundry to crucial elements like food services and mental health support.
Our commitment also extends beyond the duration of our guests' stay, as we extend our support to families after they have gone home, ensuring they feel supported during what can be a scary transitional time, especially when they may be coping with life changing injuries or end of life situations.
Click here to learn more about the facilities at Hearts Together Hospital Hotel, such as what's provided in our rooms and communal areas.
Our accommodation and support services help over 2,800 people each year in their time of need. We can only do this with your on-going help and support
We provide on-site and follow up remote counselling support. Click here to find out how you can access this support during and after your stay.
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As a small, independent charity, we receive no mainstream government or NHS funding and rely heavily on community support and fundraising to continue providing accommodation and essential support to the many families in need.
Please select a donation amount (required) £1 Will make a difference for someone when they need it most £5 Will provide two frozen meals for a guest. With many guests coming to us at short notice often without time to prepare for their stay. £10 Will help to fund the upkeep, maintenance, and charging costs for our shuttle vehicle so that we can continue to transport guests during their stay, saving them stress and money - with taxi costs to the hospital averaging around £5 one way! £15 Will go towards helping us develop our 'Welcome home packs', this is something we are currently developing. Our aim is to help our guests with the transition when they leave us, with many guests staying at our Hospital Hotel for extended periods of time. £20 Will provide a contribution towards the on-site and remote counselling support service we offer at our Hospital Hotel for our guests, many of whom are going through some of the most difficult times of their lives. £35 Will help to fund a room for the night for someone who would otherwise be unable to stay Other Set up a regular payment Donate
Here at Hearts Together you will find qualified counsellors and skilled listeners on hand, to listen and offer understanding and acceptance in a safe space. You can speak to a counsellor without an appointment, however, if you would like to request a meeting in advance, please just let the staff at reception know and they will arrange this for you. You are welcome to talk informally in the lounge/kitchen area or more privately if that’s what you need or prefer. Read more