Hearts Together

"More than just a place to stay"

Hearts Together provides accommodation and wrap-around support for patients, carers and relatives when they or a loved one or baby are receiving treatment at a local medical facility or Hospital. We provide this care and compassion at Hearts Together Hospital Hotel in Plymouth, Located just a 10-minute walk away from Derriford Hospital. We offer a home-away-from-home, providing  practical, financial, and emotional support services to help those dealing with complex challenges such as end-of-life care and emergency or life-changing illnesses. Our aim is to help alleviate the burdens that arise from staying away from home so that our guests can focus their energy on getting better themselves or caring for their loved ones. 

Hearts Together is not merely a place to stay; it serves as a lifeline that offers support extending beyond accommodation, ensuring families and individuals feel cared for and held, both before, throughout, and after their stay. 

Recognising the unpredictability of health-related stays, we address our guests' needs with flexibility and understanding, developing our support services to meet the changing and individual needs of our guests, this includes prioritising flexibility in our booking procedures, accommodating changes or anticipating the need for extended stays.

All of our additional support services are created to help alleviate the worries and stresses faced when staying away from home, from simple aspects such as parking, transport, and laundry to crucial elements like food services and mental health support.  With continued care even after families return home via our remote counselling offering. Originally operating as HeartSWell South West and HeartSWell Lodge CIC, the organisations merged in 2019 to form Hearts Together CIO. 

How do I find out more?

Staying with us 

Click here to learn more about the facilities at Hearts Together Hospital Hotel, what we have on site and how you can book a room. 

How you can help

We rely on the generosity of our community, through fundraising, legacy gifts, and donations, to support families in need. 

Volunteer with us

 We provide on-site and follow up remote counselling support. Find out how you can access this support during and after your stay. 

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Connect with us

• Like our Facebook page and join our community on our Facebook Group.
• Follow our journey in images over on our Instagram page!
• Connect with us on LinkedIn to stay informed project updates and corporate support.
• We're on X (formerly Twitter). Help spread the word and join in the conversation!

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How you can help

As a small, independent charity, we receive no mainstream government or NHS funding and rely heavily on community support and fundraising to continue providing accommodation and essential support to the many families in need.

Please select a donation amount (required)

£1 Will make a difference for someone when they need it most

£5 Will provide two frozen meals for a guest. With many guests coming to us at short notice often without time to prepare for their stay.

£10 Will help to fund the upkeep, maintenance, and charging costs for our shuttle vehicle so that we can continue to transport guests during their stay, saving them stress and money - with taxi costs to the hospital averaging around £5 one way!

£15 Will go towards helping us develop our 'Welcome home packs', this is something we are currently developing. Our aim is to help our guests with the transition when they leave us, with many guests staying at our Hospital Hotel for extended periods of time.

£20 Will provide a contribution towards the on-site and remote counselling support service we offer at our Hospital Hotel for our guests, many of whom are going through some of the most difficult times of their lives.

£35 Will help to fund a room for the night for someone who would otherwise be unable to stay

Other

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