Pages Request peer support Supporting You - Counselling Our counselling service is exclusively available for guests, for more information about our counselling or other Supporting You services, please email: [email protected] or call us on 01752 315 900 Our families often face incredibly tough times during their stays, especially when loved ones are receiving end-of-life care or are hospitalised for emergency treatment. That’s why it’s so important that we provide support services that families can access exactly when they need them. We know that everyone’s journey is different and asking for help doesn’t always look the same, that’s why we offer flexible support options, both in the form of formal and informal counselling sessions, available both in person or remotely. Feedback from our families has been that there is a sense of safety in being supported by Hearts Together, with many guests stating that they did not think they needed to talk to someone but found that they hugely benefited by having the opportunity. Our counselling service is specifically designed to address the emotional needs that arise during our guests time at Hearts Together. Our team can guide families towards more specialised services should they need it. . And don’t forget to check out our Compassionate Café —it’s open to both our guests and the local community in Plymouth! . Meet our Supporting You team! "Being away from one's home can bring a huge sense of vulnerability, my role is to be a listening ear without judgement, supporting you, to make a difficult period easier to cope with" "I understand that often taking that first step in reaching out for support can be one of the hardest steps to take but it is OK not to be OK, no one has to struggle alone" . How you can help As a small, independent charity, we receive no mainstream government or NHS funding and rely heavily on community support and fundraising to continue providing accommodation and essential support, such as this service, to the many families in need. Please select a donation amount (required) £1 Will make a difference for someone when they need it most £5 Will provide two frozen meals for a guest. With many guests coming to us at short notice often without time to prepare for their stay. £10 Will help to fund the upkeep, maintenance, and charging costs for our shuttle vehicle so that we can continue to transport guests during their stay, saving them stress and money - with taxi costs to the hospital averaging around £5 one way! £15 Will go towards helping us develop our 'Welcome home packs', this is something we are currently developing. Our aim is to help our guests with the transition when they leave us, with many guests staying at our Hospital Hotel for extended periods of time. £20 Will provide a contribution towards the on-site and remote counselling support service we offer at our Hospital Hotel for our guests, many of whom are going through some of the most difficult times of their lives. £35 Will help to fund a room for the night for someone who would otherwise be unable to stay Other Set up a regular payment Donate Manage Cookie Preferences