Hearts Together Hotel has been a saviour to us as a family over the last 5 weeks. 

Not only has it provided accommodation for us in an unexpected situation, but it's kept us close to our premature baby and united us as a family, especially over the Christmas period. It has offered us services like counselling, transport, laundry, and food & drink.

All staff have made us feel so welcome and comfortable; we can't thank them enough. It's made our life away from home so much more bearable, especially with a toddler in tow. It hasn't been easy for any of us, especially for our young daughter Kacie, but she now feels at home and has gotten to know all the lovely staff, and all the staff know her by name.

The whole experience of being so close to our new baby, Hayden, in hospital would never have been possible if it had not been for Hearts Together Hotel. We will never forget their kindness.

I love this Christmas photo; we actually managed to give Kacie a Christmas despite being away from home because you had the tree up and Christmas decorations at the Hotel. It was really amazing.