Each year between 7,500 - 10,000 patients, carers and relatives stay at our Hospital Hotel. Since we first opened our doors in 2001, over 150,000 people have benefited from this incredible place, often described as a haven by guests experiencing some of the most difficult times in their lives.

Hearts Together is not just a place to stay, our team provide practical help and support to make what can be a very challenging time, that little bit easier. Our on site counsellors provide support to guests during their stay and offer additional support once they return home.

These past 18+ months have been extremely difficult for so many people and organisations and we are extremely grateful and proud to still be here and to have remained open every single day, no matter what the world as thrown our way. 

Not only have we continued to provide accommodation and support for our guests, we have also worked with and supported the local authority and clinical commissioning group by offering space for care teams to work alongside us, to deliver support for patients being discharged from Derriford hospital needing extra care, before being able to return home.

In 2021 over 100 patients were discharged to Hearts Together to receive additional care and support provided by a local authority commissioned provider.

During the year, we received grant funding from Livewell Southwest to set up a pilot counselling service which launched in mid-June and has proven to be invaluable to our guests. To date 143 individuals have accessed the service which is just incredible.

Watch this space to hear more about our work.