How do we order replacement consumables - pads, batteries, rescue kits etc? As part of your defibrillator package, you are automatically signed up to the 'Basic Care Package' with The Defibshop - further details can be found here. One of the key benefits is that they will provide replacement defibrillator pads for free for the first two years if they are used in an emergency situation. When it comes to purchasing replacement consumables, The Defibshop offer a discounted price to HeartSWell defibrillator recipients. They can be contacted directly and will charge the following: Item Cost (inclusive of VAT) Rescue Kit £12 Replacement Pads £72 Replacement Batteries £162 AED Poster £5 If you prefer you can purchase your consumables from other suppliers including but not limited to; St John's Ambulance and The Defib Store.